Without foundational capabilities such as inventory visibility, retailers’ business processes and systems are unprepared for such a rapid move to digital.
Initial results from new initiatives such as BOPIS, curbside or last-mile delivery partnerships seem promising due to an increase in order volume.
Most retailers lack the automation and analytics to make picking efficient. Profit per order worsened for 3 in 5 retailers who offer online ordering.
Industry experts and practitioners share their perspective on the highest-value opportunities for retailers and brands from improving inventory visibility.
FAHM Technology Partners
Purple Squirrel Partners