IMMERSION WORKSHOP
Empowering the Next-Gen Retail Workforce
In partnership with
Featuring
FeaturingThursday, April 29, 2021
4.30 pm - 6.00 pm ET
4.30 pm - 6.00 pm ET
How can we help our retail workforces to safely adapt to rapid change?
2020 saw widespread workforce disruption causing retail and consumer goods organizations to take immediate action to protect and empower their people, whilst still delivering customer services and establishing business continuity. Business leaders recognized that the ever-evolving remote working and workforce resilience plans were pivotal in successfully accelerating and enabling workforce productivity, collaboration and communication. Retail store teams were asked to do more, learn new procedures, keep stores safe and fulfil more online orders – with fewer resources in an uncertain economic climate.
Now, a year into the global crisis, frontline retail workers are still undergoing a huge transformation, and need the right tools to make rapid changes feasible so they can return to work safely. Greater internal and external collaboration, insight-led decision-making and best-in-class employee technology experiences are all factors that will empower the next generation retail workforce to deliver in a post-pandemic world.
So, how can we re-configure our workforces to meet future business needs? What changes do we need to make to our employee experiences, and how can we build on the remote working gains made in the last few months?
Join Incisiv and Avanade and a select group of senior thought-leaders to share best practice approaches for the safe return of employees to physical workplaces, to discuss how we can measure and manage hybrid workforce productivity, and much more.
Agenda.
Incisiv's Immersion Workshops foster the sort of community, conversation and candor typically found on the sidelines of industry events and conferences. During this Immersion Workshop, attendees will:
- Learn about new shopper behaviors and customer experience imperatives. Incisiv will present insights from its study of over 100,000 US shoppers.
- Identify shopper imperatives that they relate with most, and share with the group one related customer experience initiative they are focused on in 2021.
- Describe the biggest challenge they currently face, or anticipate facing, for successful execution of their initiative; and share their perspective and insights on the challenges shared by others.
Peer-to-Peer Collaboration.
Gain timely, invaluable peer insights on relevant themes and topics.
Straight Talk.
Trusted, private collaboration with your peers address the key topics most relevant to the group.
Cross-Industry Learning.
Avoid tunnel vision with perspective from your peers with similar challenges in adjacent industries.
Topical Fluidity.
Our topic will be fluid and quickly hone in on what is most important to the group and their business as a priority to address.
Apply to Attend.
This Immersion Workshop is open by invitation or application to senior consumer industry executives. To qualify to attend, you must:
Be able to attend the full duration of the workshop (90 minutes). This will be a small, highly curated group, and the greatest value all attendees will derive will be from the detailed peer-to-peer discussion about their initiatives and challenges.
Provide a non-PO Box mailing address for us to ship the accompanying cocktail kit designed by Cocktail Courier specifically for this Immersion Workshop.
- Be able to attend the full duration of the workshop (90 minutes). This will be a small, highly curated group, and the greatest value all attendees will derive will be from the detailed peer-to-peer discussion about their initiatives and challenges.
- Provide a non PO Box mailing address for us to ship the accompanying cocktail kit designed by Cocktail Courier specifically for this Immersion Workshop.
Video-Ready.
Be video-ready. Roundtables are hosted as private video conferences on Microsoft Teams.
Share Perspective.
Roundtables are most valuable when you share as openly as your peers (while being sensitive to competitive considerations).
Bring a Question, or Two.
Is there something you'd like the group's input on? Bring a challenge or question for the group.
Grab a Drink.
Serious insight doesn't mean we need a stuffy setting. Incisiv's roundtables are informal and fun. Bring your favorite cocktail. We will!
Join the Conversation.
Apply to Attend.
This Immersion Workshop is open by invitation or application to senior consumer industry executives. To qualify to attend, you must:
Be able to attend the full duration of the workshop. This will be a small, highly curated group, and the greatest value all attendees will derive will be from the detailed peer-to-peer discussion about their initiatives and challenges.
April 29, 2021
4.30 - 6.00 pm ET
90 minutes