Helps retailers understand their current digital commerce capabilities to drive digital interactions with their customers across touchpoints vs. their competition.
Creates a guide to prioritize deployment of feature-functionalities on ecommerce platform and apprise them with industry best practices.
Offers in-depth custom analysis of the ecommerce capabilities in comparison to its segment along with an implementation roadmap.
Understand the digital commerce maturity of key retail segments across shopper journey stages.
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See where you stack up against industry leaders, and identify where your desktop and mobile experience is deficient.
See where you stack up against industry leaders, and identify where your desktop and mobile experience is deficient.
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Receive a prioritized set of short-term actionable recommendations to drive quantified value.
US retailers sites
retail segments
attributes across customer journey stages
data points
Site traffic
Conversion rate
Time spent on site
Average order value
Note: We have a similar digital commerce benchmark for ‘Consumer Brands’ built on 100 sites on 150+ attributes covering key segments such as ‘food and beverages’, ‘household and personal care’, ‘tobacco and related products’, ‘drugs’ and ‘electronics / consumer durables’.
Differentiators today, table-stakes tomorrow:
High impact feature-functionalities that are surprisingly overlooked by many retailers.
High impact:
Not just for aesthetics, but a positive impact on conversion, loyalty and customer experience.
Incrementally scalable:
No massive overhauls or multi-year, million dollar transformation programs required.
Custom-delivered:
Not one-size-fits-all insights, but a curated recommendations for your brand and segment.
UnConference @ Shoptalk 2019 is an exclusive, invite-only networking and retailtainment event. Attendance is complimentary for qualified retail and consumer industry executives and via sponsorship for technology and other solution providers.