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2022 Buyers' Guide

Enterprise Commerce

Q2, 2022

For enterprises evaluating their next commerce platform, Incisiv's "2022 Buyers' Guide: Enterprise Commerce" outlines a structured framework to help build your next-gen enterprise commerce strategy, including 24 key capabilities to consider across 8 dimensions.

Your enterprise commerce platform strategy and selection criteria will have to be customized to your specific needs, and will be more detailed than what a thought leadership report can cover.

The intent of this report is to offer you a running start by identifying key characteristics and components of your next generation enterprise commerce platform. Through this report, take a deep dive into each of the 5 business capabilities and 3 technology foundations to successfully execute your transformation agenda.

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FOUR KEY B2C COMMERCE IMPERATIVES

And, Why Enterprises Must Prioritize API-First Agility Over Headless Hyperbole.

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Q3, 2019

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As consumers continue to reshape their expectations,

enterprises must contend with a uniquely challenging landscape.

The consumer technology landscape is forever changing.

From Pinterest to TikTok, WeChat to Instagram, new experiences can rapidly gain consumer adoption and relevance.

Consumer, Technology, Incisiv

From augmented reality to voice, smartwatches to chatbots, consumers are constantly embracing new interaction paradigms.

Commoditized convenience is eroding loyalty and margin.

Consumers expect convenience. If you can't deliver it, they'll go elsewhere - e.g. next day shipping becoming the new standard.

Walmart will reportedly lose USD 1 billion on eCommerce revenue of USD 21 billion this year as it faces challenges in its bid to complete against Amazon – from trouble integrating its DNVB acquisitions to impact on margin from its next-day delivery operations.

Consumers value experiences that are curated to fit their lives better.

They want to engage, be served, and transact at their time, their pace, their place. They have little patience, infinite choice and the freedom to swipe left at the slightest hint of friction.

Consumer, Experience, Incisiv

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