Market Snapshot
Inventory Amnesia Ends Here: Transforming Retail With AI-Powered Perpetual Visibility
Q1, 2026
Inventory inaccuracy costs retailers far more than empty shelves. It undermines every omnichannel promise, from BOPIS to same-day delivery, and feeds flawed data into the AI systems meant to fix it. With 84% of organizations still making decisions on incomplete information and only 8% reporting end-to-end real-time visibility, the gap between what systems say and what shelves hold has become retail's most expensive blind spot.
This report examines how leading retailers are shifting from periodic cycle counts to always-on sensing through RFID, computer vision, and unified data foundations. The snapshot maps the path from reactive reporting to predictive, AI-powered inventory intelligence and quantifies the value across revenue protection, operational efficiency, and working capital improvement.
FOUR KEY B2C COMMERCE IMPERATIVES
Incisiv
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As consumers continue to reshape their expectations,
enterprises must contend with a uniquely challenging landscape.
The consumer technology landscape is forever changing.
From Pinterest to TikTok, WeChat to Instagram, new experiences can rapidly gain consumer adoption and relevance.
From augmented reality to voice, smartwatches to chatbots, consumers are constantly embracing new interaction paradigms.
Commoditized convenience is eroding loyalty and margin.
Consumers expect convenience. If you can't deliver it, they'll go elsewhere - e.g. next day shipping becoming the new standard.
Walmart will reportedly lose USD 1 billion on eCommerce revenue of USD 21 billion this year as it faces challenges in its bid to complete against Amazon – from trouble integrating its DNVB acquisitions to impact on margin from its next-day delivery operations.
Consumers value experiences that are curated to fit their lives better.
They want to engage, be served, and transact at their time, their pace, their place. They have little patience, infinite choice and the freedom to swipe left at the slightest hint of friction.
