Playbook
Building Sustainable Food and Grocery Retailers
Q2, 2022
Sustainability can no longer be limited to a corporate responsibility initiative. As sustainability becomes an increasingly critical tenet of future business viability, food and grocery retailers need a thoughtful and comprehensive approach to sustainability.
Incisiv's Playbook, "Building Sustainable Food and Grocery Retailers" offers a structured framework on how food and grocery retailers can embrace and implement a holistic sustainability strategy through 5 transformation vectors and 3 technology enablers. The intent of this report is to offer you a running start by identifying what should be key components of your sustainability plan.
FOUR KEY B2C COMMERCE IMPERATIVES
Incisiv
Here’s a preview of the report. The full report is available for free download via the form below.
As consumers continue to reshape their expectations,
enterprises must contend with a uniquely challenging landscape.
The consumer technology landscape is forever changing.
From Pinterest to TikTok, WeChat to Instagram, new experiences can rapidly gain consumer adoption and relevance.
From augmented reality to voice, smartwatches to chatbots, consumers are constantly embracing new interaction paradigms.
Commoditized convenience is eroding loyalty and margin.
Consumers expect convenience. If you can't deliver it, they'll go elsewhere - e.g. next day shipping becoming the new standard.
Walmart will reportedly lose USD 1 billion on eCommerce revenue of USD 21 billion this year as it faces challenges in its bid to complete against Amazon – from trouble integrating its DNVB acquisitions to impact on margin from its next-day delivery operations.
Consumers value experiences that are curated to fit their lives better.
They want to engage, be served, and transact at their time, their pace, their place. They have little patience, infinite choice and the freedom to swipe left at the slightest hint of friction.
