Search, navigation, filters, product information
Checkout process, inventory visibility, coupons & payment options
Fulfillment options, speed and cost
Issue resolution, returns and customer assistance
To view the complete list, download Incisiv’s 2021 Apparel Benchmark Maturity eBook. The eBook includes top Apparel, Footwear and Accessories retailers ranked by capability areas (Research & Discovery, Online Ordering, Fulfillment and, Customer Engagement and Service).