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In partnership with Cybera Rakuten Ready
Report

Limited Service Restaurant Digital Maturity Benchmark, 2020

Title Sponsors

Mercatus, Incisiv, Webinar FlyBuy, Webinar ShopperKit, Webinar

Supporting Sponsors

Alert Innovation Citrus Ad self point

Limited service restaurant benchmark categories & formats benchmarked.

research and development

Research and discovery

ease of ordering

Digital Ordering

fulfillment

Order Fulfillment

customer engagement

Customer Engagement & Service

Formats benchmarked

Burger

Chicken

Global

Pizza

Sandwich

Snack

Digital Maturity Leaderboard

To view the complete top 47, download Incisiv’s Grocery Digital Maturity Benchmark, 2020. The eBook also includes top restaurant ranks by user journey stage (e.g. Discovery, ordering, fulfillment etc.) as well as the digital leaderboard for Canada.

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