The 'digitization' of retail is in full swing. While the pandemic accelerated the adoption of digital and mobile consumer experiences and associate tools this trend is expected to continue. Incisiv, in partnership with Verizon, just released a study highlighting how multiple retail segments are looking at digital and mobile in their store environments to enhance the shopper experience, improve operations, and assist with associate productivity.
According to the study, 93% of retailers expect consumer demand for in-store connectivity to increase in the next three years and the percentage of associate tasks that will be automated will more than double. To address the accelerated store connectivity needs, retailers will need advanced network speed, greater bandwidth, lower latency, and real-time connectivity.
In this conversational webinar, Price Chopper, Incisiv and Verizon will discuss the findings of the study and dig deep into areas of disconnect across the in-store experience. Join us as we discuss: