In today's digital age, winning and retaining customer loyalty has become a significant challenge for grocers. 74% of grocers believe that the rise of digital shopping has made shoppers less loyal, which has hurt their ability to build and maintain long-lasting relationships with shoppers.
Join us to learn more about the state of shopper loyalty in Grocery from recent research by Incisiv, conducted in collaboration with FMI—The Food Industry Association in partnership with Loyal Guru.
In this conversational webinar, Incisiv, FMI and Loyal Guru will discuss the findings of the study and dig deep into areas of grocery loyalty and the digital experience. Join us as we discuss: