The Redefinition of the Shopper Journey
Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
of customers miss shopping in store
But, only 28% intend to go back to stores in the next 6 months.
of customers miss trying products in store
But, only 5% would physically try a product on in the next 6 months.
miss interacting with store associates
But, only 4% would interact with store associates in the next 6 months.
An Incisiv Webinar
How Customer Experience Leaders are Accelerating Omnichannel Transformation
In partnership with
Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
Signet Jewelers
JOANN Stores
IBM Sterling
Incisiv
Few industry segments have been as impacted as greatly by the pandemic as the apparel / fashion industry. Many have made bold moves to transition as much business online as possible and many have not been able to keep up due to outdated systems and infrastructure.
Insights firm Incisiv has just completed an extensive benchmarking exercise of the top 100 apparel retailers / brands to understand how they are adapting their digital shopping experience to meet the new expectations of today’s customers.
In this webinar, we will detail the findings and provide insights into:
Bridge Solutions Group Inc
Incisiv
Incisiv's Digital Roundtables foster the sort of community, conversation and candor typically found on the sidelines of industry events and conferences.
Each Digital Roundtable is a private, invite-only video conference with a thoughtfully curated group of industry peers with shared challenges and priorities.
Gain timely, invaluable peer insights on relevant themes and topics.
Trusted, private collaboration with your peers address the key topics most relevant to the group.
Avoid tunnel vision with perspective from your peers with similar challenges in adjacent industries.
Our topic will be fluid and quickly hone in on what is most important to the group and their business as a priority to address.
Join us if these challenges or scenarios resonate, if you are re-imagining your customer experience for the next-normal, or if you are exploring order management solutions to help you be more innovative, agile and profitable.