Building Best-in-Class Associate and Customer Experiences for 2021 and Beyond
Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
of shoppers miss the instant gratification of store purchases.
of an in-store purchase is the most important factor for shoppers behind safety.
of shoppers, same day need of product is the top motivation for visiting stores.
plan to increase in-store shopping over the next 6 months.
to the store is the 2nd biggest motivator for future store visits (behind same-day need).
of a BOPIS or curbside order is "very important" for 84% of shoppers.
An Incisiv Webinar
How Customer Experience Leaders are Accelerating Omnichannel Transformation
In partnership with
Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
Signet Jewelers
JOANN Stores
IBM Sterling
Incisiv
Bringing customers back into our stores is a key imperative for the second half of 2021. However, digital behaviors have forever changed the buying journey, with 79% of shoppers saying contactless experiences (including self-service) are very important. Retailers must adapt quickly to retain and grow their loyal customers.
Incisiv and Toshiba Global Commerce Solutions invite you to explore how in-store self-service shopping and checkout is changing post-COVID as consumer expectations have shifted. As consumers put more emphasis on speed and safety of the shopping experience, retailers must adapt their models to ensure their efficiency and profitability. Join us for this dynamic conversation to:
Bridge Solutions Group Inc
Incisiv
Incisiv's Digital Roundtables foster the sort of community, conversation and candor typically found on the sidelines of industry events and conferences.
Each Digital Roundtable is a private, invite-only video conference with a thoughtfully curated group of industry peers with shared challenges and priorities.
Gain timely, invaluable peer insights on relevant themes and topics.
Trusted, private collaboration with your peers address the key topics most relevant to the group.
Avoid tunnel vision with perspective from your peers with similar challenges in adjacent industries.
Our topic will be fluid and quickly hone in on what is most important to the group and their business as a priority to address.
Join us if these challenges or scenarios resonate, if you are re-imagining your customer experience for the next-normal, or if you are exploring order management solutions to help you be more innovative, agile and profitable.