Bringing customers back into our stores is a key imperative for the second half of 2021. However, digital behaviors have forever changed the buying journey, with 79% of shoppers saying contactless experiences (including self-service) are very important. Retailers must adapt quickly to retain and grow their loyal customers.
Incisiv and Toshiba Global Commerce Solutions invite you to explore how in-store self-service shopping and checkout is changing post-COVID as consumer expectations have shifted. As consumers put more emphasis on speed and safety of the shopping experience, retailers must adapt their models to ensure their efficiency and profitability. Join us for this dynamic conversation to: