incisiv logo In partnership with
blueyonder logo      Microsoft logo

The 4 Pillars of Resilient Supply Chains.

Limited product visibility, uncertain demand and lack of product availability are stress-testing the global supply chain. With business-as-usual no longer an option, leaders must focus on building a resilient supply chain to ensure sustained growth.

In partnership with
blueyonder logo      Microsoft logo

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Brave New World: There is no more “business as usual” for supply chain teams.

The pandemic has intensified the challenges faced by supply chain leaders and their teams.

Limited product visibility.

of consumers would consider shopping from a different brand if their grocery store doesn't provide same-day delivery or curbside pickup.

Volatile product demand.

increase in online grocery sales as compared to Q1’19.

Limited product availability.

of all supply chain executives plan to find alternate and additional sourcing options in reaction to COVID-19.

This experience includes exclusive insights and commentary from:

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Danyel Bischof-Forsyth Vice President IT
Tyson Foods

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JoAnn Martin VP Industry Strategy & Market Development
Blue Yonder

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Chris Dieringer Senior Director of Industry Solutions
Microsoft

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Gaurav Pant Chief Insights Officer
Incisiv

Supply chain resilience is the key to ensuring frictionless customer experiences in the current landscape of uncertainty.

The 4 Pillars to ensure resilience of the supply chain:

React quickly

Agility

Reacting quickly to changes in demand signals or supply constraints. Learn More >>
Build redundancy

Localization

Understanding demand at a micro-market level and expanding local supplier networks. Learn More >>
Optimize resources

Sustainability

Continuing to focus on reducing waste and the environmental impact of operations (sourcing, packaging, logistics). Learn More >>
Show you care

Culture

Building and maintaining a safe and open work environment. Learn More >>
React quickly

Agility

Reacting quickly to changes in demand signals or supply constraints.
208%

Rise in digital orders for curbside delivery in Q1’20.

67%

of CEO’s say ‘acting with agility is the new currency of business’.

JoAnn Martin

JoAnn Martin
VP Industry Strategy & Market Development
Blue Yonder

Supply chain resilience and agility are key for businesses to drive profitability and reduce the cost to serve. Agility is the most significant driving factor from a technology perspective as brands shift towards faster deployments to drive quick results. Real-time visibility adds the ability to predict disruptions and respond proactively, which is critical for business success.

It’s clear that the agility to adapt to disruption will be a critical differentiator in the future.

Dive deeper with expert commentary and research insights in our eBook “The 4 Pillars of Resilient Supply Chains.”

Download the eBook.
Build redundancy

Localization

Understanding demand at a micro-market level and expanding local supplier networks.
56%

of supply chain leaders plan to find alternate and additional sourcing options in reaction to COVID-19.

35%

of consumers plan to buy more locally sourced items even if they cost more.

Chris Dieringer

Chris Dieringer
Senior Director of Industry Solutions
Microsoft

I believe there is a trend of hyper personalization out there with focus on three key factors: proximity, identity and content. You need to understand the customers’ digital and physical identities, be able to get out the right content, be able to identify the right customers and serve them with relevant offers and products that they need at their location.

Retailers need sharper local assortment strategies and alternate local supplier networks to build redundancy and minimize disruption.

Dive deeper with expert commentary and research insights in our eBook “The 4 Pillars of Resilient Supply Chains.”

Download the eBook.
Optimize resources

Sustainability

Continuing to focus on reducing waste and the environmental impact of operations (sourcing, packaging, logistics).
50%

of consumers say the pandemic has made them even more concerned about the environment.

Gaurav pant

Gaurav Pant
Chief Insights Officer
Incisiv

At this stage, there is no going back on promises of sustainability. Retailers would be better served by doubling down on their efforts. A higher risk is associated with compromising quality for cost, as the customer’s trust in terms of product safety and quality is the most important factor today.

While each business may define sustainability differently, the critical issues of reducing waste, optimizing logistics and limiting impact on the environment are consistent.

Dive deeper with expert commentary and research insights in our eBook “The 4 Pillars of Resilient Supply Chains.”

Download the eBook.
Show you care

Culture

Building and maintaining a safe and open work environment.
86%

of C-level retail executives rank employee compensation and safety as the top priority.

JoAnn Martin

JoAnn Martin
VP Industry Strategy & Market Development
Blue Yonder

Growth of the gig worker economy is driving retailers to invest in engaging and retaining their workforce. Retailers are focused on providing workers options to optimize tasks and schedules. However, trying to balance people and technology skills is one of the trickiest elements to drive culture. If you can’t get the right people right, then it does not matter what technology you deploy.

We’ve seen frontline associates go above and beyond their charter to deliver essential goods to consumers, even while their risk of being exposed was magnified.

Dive deeper with expert commentary and research insights in our eBook “The 4 Pillars of Resilient Supply Chains.”

Download the eBook.

Incisiv offers digital transformation insights to consumer industry executives navigating digital disruption.
www.incisiv.com

Blue Yonder is the world’s leading, end-to-end, digital supply chain platform provider, enabling companies to better predict, optimize and fulfill customer demand. Blue Yonder empowers companies to dynamically improve business planning and execution to drive more autonomous, profitable business outcomes and reimagined customer experiences.
Learn more about BlueYonder: www.blueyonder.com

Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.
Learn more about intelligent retail at: www.microsoft.com/retail

Get these insights and more in our eBook “The 4 Pillars of Resilient Supply Chains.”

Supply chain operations are the central nervous system of any retail organization. COVID-19 has amplified the existing challenges of the supply chain due to limited product visibility, demand and product availability. Download the eBook to learn more about navigating the supply chain in the current landscape.

Incisiv offers digital transformation insights to consumer industry executives navigating digital disruption.
www.incisiv.com

Blue Yonder is the world’s leading, end-to-end, digital supply chain platform provider, enabling companies to better predict, optimize and fulfill customer demand. Blue Yonder empowers companies to dynamically improve business planning and execution to drive more autonomous, profitable business outcomes and reimagined customer experiences.
Learn more about BlueYonder: www.blueyonder.com

Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.
Learn more about intelligent retail at: www.microsoft.com/retail