Building Best-in-Class Associate and Customer Experiences for 2021 and Beyond
Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
An Incisiv Webinar
How Customer Experience Leaders are Accelerating Omnichannel Transformation
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Incisiv’s webinars offer plain-speak perspectives from industry experts and practitioners. Presented as a live “fireside chat”, the webinars offer a rare opportunity to learn from the successes and challenges of your peers. The speakers include:
Signet Jewelers
JOANN Stores
IBM Sterling
Incisiv
In part one of our series, we explored the behaviors and expectations of the “New Store Shopper in High-Touch Retail” based on findings from a study of 2,500 US in-store shoppers. As a follow-up to the shopper study, we conducted a survey of 150 US high-touch retailers to better understand their go-forward in-store experience priorities, challenges and capabilities.
Part two of this series focuses on the specific impact this shift in behavior has on retailers’ in-store experience, and what that means for their point-of-sale or point-of-experience.
Join us for an interactive conversation with leaders from Foot Locker, Total Wine & More and Manhattan Associates to discuss our key takeaways, including:
Bridge Solutions Group Inc
Incisiv
Incisiv's Digital Roundtables foster the sort of community, conversation and candor typically found on the sidelines of industry events and conferences.
Each Digital Roundtable is a private, invite-only video conference with a thoughtfully curated group of industry peers with shared challenges and priorities.
Gain timely, invaluable peer insights on relevant themes and topics.
Trusted, private collaboration with your peers address the key topics most relevant to the group.
Avoid tunnel vision with perspective from your peers with similar challenges in adjacent industries.
Our topic will be fluid and quickly hone in on what is most important to the group and their business as a priority to address.
Join us if these challenges or scenarios resonate, if you are re-imagining your customer experience for the next-normal, or if you are exploring order management solutions to help you be more innovative, agile and profitable.