Incisiv’s resident road warriors arrived at Starbucks’ Reserve Roastery & Tasting Room in Seattle for a quick visit. I sat down with them soon after for an informal chat about their experience.
Wake Up & Smell the Coffee: Notes from a Visit to the Starbucks Reserve Roastery & Tasting Room in Seattle
[fa icon="calendar'] Tue, December 05, '2017 / by Sumit Shrivastava
The Role of The Store Associate in a Tech-Enabled, Self-Service World
[fa icon="calendar'] Mon, November 13, '2017 / by Dave Weinand
Stores still matter. Does the store associate still matter? A look at how technology and the store associate factor into today’s store environment.
3 Lessons Brick & Mortar Retailers Can (Still) Learn from Apple
[fa icon="calendar'] Wed, November 08, '2017 / by Giri Agarwal
Notes from my visit to Apple’s latest “town square” in Chicago, and from experiencing the launch of the world’s most anticipated “mass-luxury” product.
The 4 Industries That Felt Amazon’s Wrath in 2017
[fa icon="calendar'] Mon, November 06, '2017 / by Sumit Shrivastava
Amazon is often referred to as a disruptive force in retail. Yet, 2017 saw its greatest push towards multi-industry dominance. Here are the 4 industries Amazon has disrupted this year alone.
Putting People First: Retail Transformation with Design Thinking
[fa icon="calendar'] Mon, October 23, '2017 / by Gaurav Pant
People are the core of digital transformation. “Digital” is more than selling stuff on the web. The core of retail needs a gut rehab. A thought exercise for SAP. Costco co-founder Jim Sinegal’s prophylactic references. This, and more in my recap of SAP’s 2017 Retail Executive Forum in NYC.
