If the cumulative experience I’ve acquired at the retail industry’s largest tradeshow were an actual person, it’d be a rebellious teenager. That teenager has stuff to say.

Notes from my fireside chats with some of the most talented professionals in the consumer industries responsible for driving digital transformation for their brands.

For all the talk of an imploding retail industry, two retailers have proven that with the right strategies and proper execution, the retail model can thrive.  Why Sephora & Ulta Beauty are putting other retailers to shame.

Small and mid size restaurants fail to exploit the rich trove of customer data they possess to improve business performance. Let’s debunk 3 myths that stop them from doing so.

A 3-year journey to find cure and care for a loved-one exposed me to the worst of the healthcare industry. Then, we visited the Mayo Clinic, and discovered an experience worth emulating for any consumer-centric business.