Recent Posts

Sephora & Ulta: Leaving Retailers Behind

[fa icon="calendar'] Fri, September 08, '2017 / by Dave Weinand

For all the talk of an imploding retail industry, two retailers have proven that with the right strategies and proper execution, the retail model can thrive.  Why Sephora & Ulta Beauty are putting other retailers to shame.

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5 Customer Experience Lessons from Mayo Clinic for Retailers

[fa icon="calendar'] Tue, July 25, '2017 / by Dave Weinand

A 3-year journey to find cure and care for a loved-one exposed me to the worst of the healthcare industry. Then, we visited the Mayo Clinic, and discovered an experience worth emulating for any consumer-centric business.

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