Miloni Thakker

Miloni Thakker

Recent Posts

Why Decision Velocity Will Define Grocery’s Next Advantage

[fa icon="calendar'] Fri, September 04, '2026 / by Miloni Thakker

Grocery technology has mastered visibility, but the next advantage lies in decision velocity: turning signals into action automatically.

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Closing the Loop: Promotion, Loyalty, and the Next Chapter of Retail Media

[fa icon="calendar'] Wed, September 02, '2026 / by Miloni Thakker

Promotions win one basket, but loyalty wins every basket after. A look at how retail media closes the loop between the two.

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Beyond the Basket Size: How Digital Grocery Is Rewriting Retail Loyalty

[fa icon="calendar'] Tue, September 01, '2026 / by Miloni Thakker

Grocery shoppers are climbing a "Delegation Ladder," moving from ritual to reorder to AI-managed carts, and brand loyalty is the casualty.

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Grocery was built on free labor

[fa icon="calendar'] Tue, August 25, '2026 / by Miloni Thakker

Digital grocery didn't eliminate the shopper's unpaid labor; it just moved the cost onto someone else's books, and AI won't change that unless it actually reduces labor or grows the basket.

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Why the definition of a joint go to market with a partner goes beyond events

[fa icon="calendar'] Wed, February 04, '2026 / by Miloni Thakker

Joint GTM execution requires building the commercial engine first—shared narrative, seller enablement, defined plays—before running events and campaigns.

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