A retailer with $1B in annual revenue loses $110M annually by not enabling its frontline workforce with modern technology and training.

Retail innovators are redefining the role of brick and mortar stores in the context of their overall business model and customer experience. Here’s a look at 4 retail upstarts, and the lessons they offer larger retailers weighed down by legacy.

Beyond the obvious implications on customer experience; the cost, productivity and conversion improvements that an enabled frontline offers should be hard for retailers to ignore.

An executive summary of key findings from a global executive survey by Incisiv, in partnership with Digital Foodie & Salmon

I sat down for an informal chat with Melissa and Aaron to get some perspective on our global survey on emerging technology in retail, and understand what is required to execute on these fancy hyped terms. Opinions flew, but no data-points were harmed during our conversation. A transcript of our candid chat follows.