Stores still matter. Does the store associate still matter? A look at how technology and the store associate factor into today’s store environment.
The Role of The Store Associate in a Tech-Enabled, Self-Service World
[fa icon="calendar'] Mon, November 13, '2017 / by Dave Weinand
3 Lessons Brick & Mortar Retailers Can (Still) Learn from Apple
[fa icon="calendar'] Wed, November 08, '2017 / by Giri Agarwal
Notes from my visit to Apple’s latest “town square” in Chicago, and from experiencing the launch of the world’s most anticipated “mass-luxury” product.
The 4 Industries That Felt Amazon’s Wrath in 2017
[fa icon="calendar'] Mon, November 06, '2017 / by Sumit Shrivastava
Amazon is often referred to as a disruptive force in retail. Yet, 2017 saw its greatest push towards multi-industry dominance. Here are the 4 industries Amazon has disrupted this year alone.
Putting People First: Retail Transformation with Design Thinking
[fa icon="calendar'] Mon, October 23, '2017 / by Gaurav Pant
People are the core of digital transformation. “Digital” is more than selling stuff on the web. The core of retail needs a gut rehab. A thought exercise for SAP. Costco co-founder Jim Sinegal’s prophylactic references. This, and more in my recap of SAP’s 2017 Retail Executive Forum in NYC.
Shop.org – Digital Darling or Digital Dud?
[fa icon="calendar'] Sat, October 07, '2017 / by Dave Weinand
The 2017 production of NRF’s Shop.org just wrapped up in LA this past week. Not unlike retail itself, the event is undergoing a transformation and the question is; Do the 'customers' have the patience to wait for the show to adapt?
