Enabling the Digital Dining Experience

[fa icon="calendar'] Wed, July 25, '2018 / by Gaurav Pant

A fireside chat with leaders from Boston Retail Partners and Windstream as they share how guest expectations are pulling the restaurant industry to invest in improving the dining experience.

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Why Retailers Must Strengthen Their Digital Core

[fa icon="calendar'] Tue, July 24, '2018 / by Giri Agarwal

And other thoughts from SAP’s Industry Analyst Base Camp.

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Chasing the Digital Guest – Restaurants' Race to Keep Up

[fa icon="calendar'] Tue, June 26, '2018 / by Gaurav Pant

Digital is greatly impacting guest behavior and operators are scrambling to close the execution gap between guest expectations and technology capability.

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Global Retailing Conference Musings

[fa icon="calendar'] Thu, May 03, '2018 / by Dave Weinand

The retail industry proves it’s up for the challenge of the retail revolution as it addresses the next generation of retail leadership.

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Are Retailers Truly Committed to Delivering a Best-in-Class Customer Experience?

[fa icon="calendar'] Wed, April 04, '2018 / by Giri Agarwal

Customer experience is intricately linked to, reliant on and powered by retailers’ frontline associates. Why, then, do retailers struggle to empower them with the right tools, training and incentives?

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